The AI Shift in SaaS Is Not a Feature Wave. It Is a Business Model Reset - zenitdata.com

For most of SaaS history, the dominant value proposition was straightforward. Software helped people do work. The buyer paid per seat, per month, because value scaled with the number of humans using the tool. In 2025 and 2026, that assumption is breaking. AI is pushing enterprise software from “helping users” to “performing tasks.” That is