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The 5 Qualities of Site-Specific AI Chatbots — Blankdot

nngroup.com3 weeks ago

The 5 Qualities of Site-Specific AI Chatbots

The 5 Qualities of Site-Specific AI Chatbots

Handoff willingness, flexibility, proactivity, emotional responsiveness, and transparency help you build trustworthy AI chatbots that guide users well.

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