
Today’s workers feel numbed by a fragmented, unpredictable, and overwhelming collection of collaboration tools — the very things advertised to boost their productivity. They know they’re overloaded and feel exhausted but believe there is little or nothing they can do to slow the onslaught of communication. The authors explored how collaboration technology bloat impacts employees and tried to help people take control over their work. They called their intervention the “collaboration cleanse.” He…
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