Our AI agent did the job—then it did something we didn’t hire it for
The moment I knew something had fundamentally shifted wasn’t a boardroom conversation. It was a chat transcript. We’d deployed an AI sales agent on our site to handle inbound visitors. The brief was simple: respond to leads, ask qualifying questions, route the right people to the right next step. Standard conversion work. Six weeks in, […] The post Our AI agent did the job—then it did something we didn’t hire it for appeared first on e27.
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