AI agents work, until they don’t: Here’s what we learned

I remember the first time we switched the agent on. There wasn’t any big celebration. Just a quiet sense that something might finally work. We had spent weeks mapping out flows, testing responses, and adjusting tone. Everyone knew what this was supposed to do. And to be fair, it did. The agent replied instantly. It […] The post AI agents work, until they don’t: Here’s what we learned appeared first on e27.